Szul Reviews
Szul Customer Reviews (7)
- Most recent
- Oldest
Szul Customer’s Q&A
Szul FAQs
About Szul.com Payment Method?
Szul.com offers a variety of payment options to make the online purchase of jewelry convenient and secure. Customers can pay using credit cards, including VISA, MasterCard, American Express, and Discover. For those preferring offline methods, money orders and checks denominated in US dollars are accepted. Checks must be drawn on a US bank with the customer's name and address imprinted on the check front. Wire transfers are also available for both domestic and international orders. Additionally, Szul.com accepts PayPal and Amazon payments, and customers can use Gift Certificates issued by Szul for purchases on their website. The online payment mechanisms are designed to be safe, ensuring that all customer information is kept strictly confidential.
Szul.com Return Policy?
Szul.com offers a 30-day return policy for customers who are not completely satisfied with their purchase. To initiate a return, contact customer service to obtain a Return/Exchange Authorization Number and write this number on the return label. Items must be returned new, unused, and with all original packaging and enclosed materials. For insured shipments, customers can choose any convenient method such as USPS, FedEx, or UPS. Refunds are processed in the same payment method as the purchase, and it may take up to 10 business days for the credit to be issued. Custom sizing fees are non-refundable, and certified loose diamonds have a 15-day return policy. Items must be returned with the original Diamond Gemological Grading Certificate; otherwise, a certification replacement fee will apply. Engraved items do not qualify for a full refund and are subject to a 35% restocking fee.
Regarding the shipping policy, Szul.com ensures prompt and safe delivery of jewelry purchases. Review the shipping and processing time listed on the product page. Note that express shipping does not affect processing time, and business days do not include weekends or holidays. Shipping options within the United States include complimentary ground shipping, express shipping, and expedited shipping, with varying fees. International shipping options are available for Canada and other countries, with applicable fees and the recipient responsible for any customs or import duties. Military APO/FPO addresses receive free shipping. Alteration requests, such as sizing, require an additional 5 business days. Szul.com is not responsible for weather-related delays or transit issues but will work to resolve any shipping problems.
What types of jewelry does Szul.com offer?
Szul.com offers a diverse selection of jewelry, including diamond rings, engagement rings, promise rings, and wedding bands. Customers can create their own solitaire diamond ring or choose from pre-set designs. The collection features rings set in fine gold, platinum, or silver. Additionally, Szul.com provides diamond fashion rings for everyday wear, gemstone rings in various colors, men's rings, and three stone rings. The site also showcases a range of earrings, pendants, necklaces, bracelets, and anklets. For those looking for lab-created options, lab diamond necklaces and lab diamond earrings are available. The jewelry caters to a variety of occasions and styles, ensuring that there is something for everyone.
How can I find out more about Szul's authenticity guarantee?
Szul.com provides a Certificate of Authenticity with every purchase to ensure customers that the quality of the item matches what was promised on the website. This certificate is a testament to Szul.com's commitment to quality and authenticity, from sourcing fine diamonds and gemstones directly from global markets to manufacturing jewelry in-house with seasoned craftsmen. The company's involvement in every stage of production and distribution allows them to maintain strict quality standards. For any questions or concerns regarding merchandise quality and authenticity certification, customers are encouraged to contact Szul.com's customer service.
What is the price range for Szul.com jewelry?
Szul.com offers jewelry at a wide range of prices to accommodate various budgets. The price range for their jewelry starts from as low as $14 for items like gemstones and goes up to $3,079 for high-end pieces such as lab-grown diamond necklaces. Customers can find affordable options like a 1.10 Carat Oval Citrine Gemstone for $14 or splurge on more luxurious items like a 5 Carat TW Straight Line Lab Grown Diamond Necklace in 14K White Gold for $3,079. The site frequently updates its collection with new arrivals and offers sales, providing opportunities for savings on a variety of jewelry pieces.